FAQ’s

What time zone will the sessions be presented in?

All sessions will be presented in Eastern Standard Time (EST).

HOW LONG WILL THE PLATFORM BE AVAILABLE?

The platform (marketplace and conference) will be available for 1 year.

What browser should I use to watch the Virtual Conference?

Get the latest Google Chrome, Firefox, Edge, Opera, or Safari

Will the sessions be available on-demand after?

Yes, sessions will be available for 1 year after the show.

How do I watch a session?

Make sure you’re logged in, go to the Conferences page and click on the title of each session you are interested in viewing. Add it to your agenda (if it is not already there) by clicking on the “Register and Add to my Agenda” button. You can then join or watch by clicking the green join presentation button.

Do I have to be registered to watch each session?

You must already be registered in order to watch sessions. You also must add the sessions you want to your agenda.

I am not seeing the green join presentation button.

First, make sure you added the session to your agenda as per the above.  If you have added the session to your agenda, and are still not seeing the green join presentation button, your browser might be cached on your device. You may need to clear your browser’s cache on the join page. To do so:

  • On Windows: ctrl + F5
  • On a Mac/Apple: Apple + R or command + R
  • On Linux: F5

Are the Presentation Slides available to download?

If the speaker provided us with a copy of their slides, they will be available in the Documents Tab in that session to download.

Can I add notes while watching?

Yes, go for it! When in a session, click the myNotes tab, type and download them later on.

How do I access my certificate?

In order to receive IPM CECs, you must view all the sessions, take the exam and get 70% on the exam. You have until January 18, 2021 to complete the exam. This gives you time to review the session replays and complete the test. A certificate will be emailed to you after the event.
CLICK HERE TO COMPLETE THE EXAM.

How do I claim my credits?

IPM CECs will be reported to the IPM Council of Canada by Landscape Ontario on your behalf. ISAO Credits and OALA Credits much be applied for through their respective websites.

Are sessions eligible for ISA CEUs?

The following sessions are eligible for ISA for CEUs

CONGRESS CONNECT SESSIONS
Specialist Fruit Tree Pruning
If Only Trees Could Talk

IPM SYMPOSIUM SESSIONS
What’s Buggin’ Your Trees?
Is Turfgrass Fertilization Threatening our Water Bodies
Invasive Species Management
Effect of Mowing of Turfgrass
MECP Update – Amendments to the Pesticide Act & Regulations
Turning on the Landscape

In order to claim CEUs, you must view the video in its entirety and then contact info@isaontario.com. You will then have to complete a short quiz. Upon completion of the quiz, ISA Ontario will submit your name to ISA.


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